5PB has been blessed with one of the most pragmatic and diligent set of clerks at the Criminal Bar. The legal directories have frequently commented on the service provided by our clerks, noting in the 2017 edition that:
"The clerks' room at 5 Paper Buildings receives widespread praise from instructing solicitors. One source describes the "exceptional service" provided by the clerks, who are known to be "extremely accommodating and extremely communicative." Another interviewee commends the way in which solicitors can "reliably deal with one point of contact who is always absolutely up to date with the cases, which is a very sensible way of managing things." Crucially, sources find that the set "takes a really reasonable approach to fees which makes it very easy to have frank conversations" regarding costs and clients' budgets. The seven-strong clerking and administrative team is led by the "smart and charming" Dale Jones, who has held the senior clerk role since 2004. Jones is characterised as a "very responsive and no-nonsense" individual who offers a true wealth of experience".